CALM

Managing large inventories of roofing assets on multiple facilities can be one of the most challenging tasks a facilities manager must overcome. Moisture Management has designed a corporate asset leak management program, specifically for schools and corporations, that makes multiple facility roof management more efficient, less costly, and offers far better overall results!

A Smarter Way to Manage Roof Leaks

For organizations with hundreds of roof sections across multiple buildings, tracking warranty documents, inspection reports, leak histories, and service costs can be overwhelming. That’s why Moisture Management developed the Leak Management program—to take the complexity off your plate. Using a customized online database, we handle everything from dispatching qualified contractors to closing the loop with photo-documented service reports.

What’s Included in Leak Management

Preferred Pricing

Discounted service rates on every leak repair—save thousands per year.

Centralized Billing

Receive one monthly bill, reviewed for accuracy by Moisture Management.

Warranty Management

We track and submit all warranty claims, so you don’t pay for covered repairs.

Priority Response Time

Get “first in line” leak service within 24 or 48 hours.

Proposal & Repair Review

We review all large repair proposals and provide uniform photo reports for every job.

No-Charge Return Leaks

If a repair fails within one year, we fix it — no service fee, no hassle.

Why leak management Works: The Results You Can Expect

With the leak management program, you don’t just get a set of features – you get a solution that transforms how your roofing assets are managed. By consolidating all your roofing data in one easy-to-use platform, you can make more informed decisions, save time, and cut costs. Our customers report:

Increased Efficiency: Streamlined processes, from dispatching leak calls to reviewing repair proposals, make your roofing management faster and more efficient.

Cost Savings: With preferred pricing, warranty tracking, and reduced emergency repair costs, the program can save your organization thousands each year.

Long-Term Reliability: Detailed photo documentation and repair tracking mean you’ll always have a complete history of your roofing system, helping you plan for future maintenance and repairs.

Before Leak Management

Managing roofing assets across multiple facilities can be a daunting task. Facilities managers often face the challenge of dealing with stacks of paper, scattered emails, and inconsistent communication. Warranty claims are frequently missed, leading to unexpected repair costs. Additionally, there is typically no organized system for photo documentation of repairs, making it difficult to track work done or assess long-term maintenance needs.

With Leak Management

The CALM (Corporate Asset Leak Management) program streamlines this process by providing a centralized, online system for managing roofing assets. Warranty tracking and claims are efficiently handled and submitted on your behalf, eliminating the risk of missed claims. Monthly billing is predictable and consolidated into a single invoice, making budgeting simpler. Furthermore, all repairs come with detailed photo reports, ensuring full transparency and documentation for every service.
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Contractor Response Time

We track several contractor service metrics, but in the graph below, we are highlighting two important ones: Dispatch to Onsite Service Times and Dispatch to Completed Report (all our work orders are closed out with a photo report and detailed service information). The statistics are real, the roofer’s name has been redacted.

  • Roofer A – Met 48 Hour Response Time 83% 83% 83%
  • Roofer B – Met 48 Hour Response Time 96% 96% 96%
  • Roofer A – Met 120 Hour Reporting Time 83% 83% 83%
  • Roofer B – Met 120 Hour Reporting Time 78% 78% 78%